What can the Baltics offer in functional expertise, efficiency and service quality versus Central and Eastern European (CEE) countries?
Cost competitiveness - lower cost for labor, fast productivity growth,
Wide talent pool - 88% of business services employees in Lithuania have a higher education. The Baltics States are known for efficiency, creativity, hard work and wide skill set.
Modern information and communication technology (ICT) and infrastructure - is leading in the EU and top 7th globally by broadband speed.
Research & Development - Baltic States becoming a vibrant and growing technology scene, given this fact, research and development capabilities play a crucial role in selecting the right location where high value added services and products could be created.
Facts about Lithuania:
Business service sector in Lithuania was recognised “The best destination for shared services and outsourcing in CEE”. 2016 Central and Eastern Europe Shared Services and Outsourcing Awards
15,000 employed in the business services industry
60+ business services centers
8 new centers opened in 2016
15% sector growth in terms of employees
34 the largest number of languages used in one center
260 average number of employees in a center
94% of employees have tertiary education
24% of centers have annual attrition rate of 10% or less
